Frequently Asked Question
Frequently Asked Question- FAQs are common questions that customers or users often ask about a product, service, or platform. They help provide quick answers to common concerns.
How can you help?
- Order Support: Helping you place, track, or modify your orders.
- Payment Assistance: Guiding you with payment options, refund, and failed transactions.
- Shipping & Delivery: Providing estimated delivery times and tracking information.
- Returns & Refunds: Explaining the return process and refund timelines.
- Product Information: Answering queries about product details, availability, and specifications.
- Technical Support: Assisting with website navigation, login issues, and account management.
- Customer Support: Offering help via chat, email, or phone for any other concerns.
What is a return policy?
- Return Window: The number of days within which a product can be returned (e.g., 3 days , 7days).
- Condition of Product: Whether the product must be unused, in original packaging, or with tags intact.
- Refund or Exchange: Whether the customer gets a refund, replacement, or store credit.
- Exceptions: Items that may not be eligible for return, like perishable goods, personalized items, or digital products.
- Return Shipping Costs: Whether the customer or seller covers the return shipping charges.
What payment methods do you accept?
We accept the following payment methods for your convenience:
- Credit & Debit Cards- Visa, MasterCard, American Express, Discover, more..
- Net Banking – Supported by major banks
- UPI Payments- Google pay, PhonePe, Paytm, and more
- Wallet Payments- Paytm Wallet, Amazon Pay, and other digital wallets
- Cash on Delivery (COD)- Available for select locations and order values
- Razorpay & International Payment – For global transactions (if supported)
If you have any issues with payments, feel free to contact our support team!
Do you sell gift cards?
Yes, we offer gift cards that you can purchase for yourself or as a gift for someone else. Our gift cards are available in various denominations and can be used to shop on our website.
Gift Card Details:
- Available in digital and/ or physical formats ( depending on a availability)
- Can be used for any purchase on our website.
- Valid for (specific duration) from the date of purchase.
- Non-refundable and cannot be exchanged for cash.
You can buy a gift card here [ https://eomshopping.com/gift ]. If you have any questions, feel free to contact our support team!
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Trusted experience
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Display FAQ accordions
- Multilingual Content: Create content in different languages to target various regions.
- Hreflang Tags: tags to tell search engines which language version of a page to display.
- Country-Specific Domains: Use ccTLDs ( e.g., .in, uk, .com) or
- Keyword Research for Each Region: Optimize keywords based on how people search in different countries.
- Local Backlinks: Get backlinks from websites in the target country to improve credibility.
- Fast & Mobile-Friendly Website: Ensure a fast-loading, mobile-friendly experience for users worldwide.
- Compliance with Local Search Engines: Optimize not just Google but also for other regional search engines.
- Social Media Login: Allow users to sign in using Facebook, Google, Instagram or Twitter for a smoother experience.
- Social Sharing Buttons: Enable users to share content (blogs, products, offers) on platforms like Facebook, Instagram, Twitter, and LinkedIn.
- Social Media Ads & Retargeting: Connect your website to social media channels for consistent engagement.
- Auto-Publishing Content: Automate posts from your website to social media channels for consistent engagement.
- Customer Support Integration: Use Messenger, WhatsApp, or Twitter DMs for real-time customer support.
- Analytics & Tracking: Track social media engagement, clicks, and conversions with tools like Google Analytics and social media insights.
How End-to-End Encryption Works:
- Message Encryption: When a user sends a massage, it gets encrypted using a unique cryptographic key.
- Secure Transmission: The encrypted message is transmitted over the internet. Even if intercepted, it cannot be read without the decryption key.
- Message Decryption: Only the intended recipient has the decryption key, allowing them to read the massage.
Benefits of End-to-end Encryption Works:
Data Security: Messages remain secure even if service provided servers are compromised.
Authentication: Ensures the message is delivered only to the intended recipient.
